Dear Customers:
To provide you with more stable and smooth technical support services, HIWIN Technologies (China) Co., Ltd. has completed the adjustment of the access URLs of the relevant technical support website.
The relevant matters are hereby announced as follows. Please take note and kindly help disseminate this notice.
I. Technical Support Website Update Notice
Effective immediately, the download URL for HIWIN product technical support materials has been adjusted to:
- Previous technical support website: www.hiwinsupport.com (this URL is no longer accessible in Mainland China)
- Current technical support website: www.hiwin.com.cn
Please use the new URL above to download product 3D drawings, technical documents and related files, so as to ensure the normal use of all technical support services.
II. More Product and Service Information
For more information about HIWIN product information, application cases and services, you are welcome to visit the official HIWIN China website:
Website: www.hiwin.cn
III. Contact Information
If you have any questions while using the technical support website, or need further assistance, you are welcome to contact us at any time:
- Tel: 0512-8068-5599
- Ext.: 7511, 7460
Thank you for your continued support and trust in HIWIN.
We will continue to be committed to providing you with professional and reliable products and technical services.
HIWIN Technologies (China) Co., Ltd.
April 28, 2026